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Dan
Dan, ASE Certified Technician
Category: Acura
Satisfied Customers: 1422
Experience:  Dealer Auto Technician
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I NEED MY STEREO CODE, FOR ACURA 3.5RL 1996 I DON'T HAVE,

Customer Question

I NEED MY STEREO CODE
JA: Do you have a scan tool to read the codes?
Customer: FOR ACURA 3.5RL 1996 I DON'T HAVE
JA: What is the model of your '96 Acura?
Customer: 1996
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: YES FIXING MYSELF JUST PUTTING DIFFERENT CODE
JA: Anything else you want the mechanic to know before I connect you?
Customer: JUST THE STEREO CODE PLZ
Submitted: 3 months ago.
Category: Acura
Expert:  Clifton B. replied 3 months ago.

hi do you have the vin number and the radio serial number ?

Customer: replied 3 months ago.
no i don't
Expert:  Clifton B. replied 3 months ago.

sorry i can help you without the code i will opt out

Customer: replied 3 months ago.
am waiting
Expert:  Dan replied 3 months ago.

Hold 1 and 6 on the radio then press the power button to turn on the radio while still holding 1 and 6, the serial number will be displayed on the radio. Write this down and the vin and let me know.

Customer: replied 3 months ago.
hold while i go do it
Expert:  Dan replied 3 months ago.

ok

Customer: replied 3 months ago.
it did come up. just came up with only code
Customer: replied 3 months ago.
it didn't come up. just came up with only code
Expert:  Dan replied 3 months ago.

You will need to remove a few trim pieces to access, it on a sticker on the bottom of the radio.

Customer: replied 3 months ago.
is it the number under the ashray, there is a number on it
Expert:  Dan replied 3 months ago.

On the bottom of radio.

Customer: replied 3 months ago.
can i have your email address so i can email you directly once i have the serial number
Customer: replied 3 months ago.
cause i will have to get a mechanic tomorrow to help me open that place
Expert:  Dan replied 3 months ago.

Add this page to you favorites so you can easily get back to it. Then just post it here, I will get it.

Customer: replied 3 months ago.
ok thanks
Expert:  Dan replied 3 months ago.

Ok thank you.

Customer: replied 3 months ago.
I now have the serial number
Expert:  Dan replied 3 months ago.

Ok send me the serial and vin numbers

Customer: replied 3 months ago.
i only have the serial number
Expert:  Dan replied 3 months ago.

Let me know when you get the VIN.

Customer: replied 3 months ago.
where will i find the VIN, you never told me about the VIN
Customer: replied 3 months ago.
i only see the P/N and the REF NO
Expert:  Dan replied 3 months ago.

The vin for the vehicle its on the dash there is a plate at the bottom of the windshield.

Customer: replied 3 months ago.
HOLD LET ME GO CHECK
Customer: replied 3 months ago.
I have it now
Expert:  Dan replied 3 months ago.

ok

Customer: replied 3 months ago.
VIN: JH4KA9647VC003079SERIAL NO: B60517249BC
Expert:  Dan replied 3 months ago.

That did not work with that serial number.

http://radio-navicode.acura.com/

Customer: replied 3 months ago.
IS THERE A WAY I CAN SEND YOU THE PICTURE OF THE SERIAL NUMBER SO YOU CAN LOOK AT IT
Customer: replied 3 months ago.
YOU THERE LET ME SEND IT TO YOU PLZ, THE IMAGE
Expert:  Dan replied 3 months ago.

Send it.

Customer: replied 3 months ago.
i have done it myself and now got the code..thanks
Expert:  Dan replied 3 months ago.

Please let me know what more I can do to assist you today. Also, please remember to rate my answer, I do not work directly for Just Answer and they do not compensate me for my time and resources. I only get compensation from ratings. Follow up questions are included in the price of your question.
Thank you so much!

Customer: replied 3 months ago.
ok
Expert:  Dan replied 3 months ago.

Thanks

Expert:  Dan replied 3 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.

I do not get compensated for my time and resources unless you rate me.

Thanks

Customer: replied 2 months ago.
The code didn't work after i got it, what can i do now
Expert:  Dan replied 2 months ago.

Reenter the code, start when the error 1 message is displayed.

Customer: replied 2 months ago.
when its on Code on display, i then input the code it just make a sound and still display code
Expert:  Dan replied 2 months ago.

Disconnect both battery cables (positive and negative) and clamp or use a jumper wire to hold them together, turn key to on position and let it sit for 10 minutes. Then reconnect one at a time, positive first then negative. This should reset the system.

Customer: replied 2 months ago.
after doing that what next
Expert:  Dan replied 2 months ago.

Then try to enter the code again.

Customer: replied 2 months ago.
if it doesn't work what should i do next
Expert:  Dan replied 2 months ago.

Replace the radio.

Customer: replied 2 months ago.
uhmmmm
Expert:  Dan replied 2 months ago.

Let me know how it goes.

Customer: replied 2 months ago.
ok will keep you posted
Expert:  Dan replied 2 months ago.

Thanks

Customer: replied 2 months ago.
you welcome
Expert:  Dan replied 2 months ago.

You bet

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