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rpmdiag
rpmdiag, Tech and Instructor
Category: Acura
Satisfied Customers: 6875
Experience:  Since 1975
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I disconnected the battery and now the gps system on my

Customer Question

I disconnected the battery and now the gps system on my Acura MDX is finding it difficult to acquire satellite signals....I live in Nigeria now by the way
JA: Have you tested the battery? Is the battery fluid low?
Customer: The battery is ok
JA: What is the model/year of your Acura?
Customer: 2014 Acura MDX advanced technology/ entertainment model
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Aside from parking the car in an open sky area and trying to acquire gps signals nothing else
JA: Anything else you think the mechanic should know?
Customer: Nothing
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Acura Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Acura
Expert:  rpmdiag replied 4 months ago.

Hi, I’m Ron and I’ll be helping you today.
Before we get started though, Please understand that I don't know
your skill level or tools you have to assist us. Also understand that
I can't see, smell, hear, or touch the vehicle either, so patience is
appreciated. JA is a great Q/A site, but it does NOT replace a
repair shop.
My goal is to make you happy and get a great rating in return for
my time. Sometimes I have to give you bad news that I know you
didn’t want to hear, so please don’t shoot the messenger.

Please try this re-learn procedure I attached for you. If this does NOT work though, you will need to have a scan tool attached to the computer system to reset it.

Thanks, Ron

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