How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask thebesthonda Your Own Question
thebesthonda
thebesthonda, ASE MasterTechnician
Category: Acura
Satisfied Customers: 783
Experience:  26 years experience
14931499
Type Your Acura Question Here...
thebesthonda is online now
A new question is answered every 9 seconds

The key is stuck in the keyless ignition slot, Battery was

Customer Question

The key is stuck in the keyless ignition slot
JA: Have you checked the battery in the fob? Will the car open with another remote?
Customer: Battery was replaced. Both fobs do no work to unlock or lock vehicle
JA: What is the model/year of your Acura?
Customer: Acura 2009 TL
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Had problems starting vehicle. We're able to boost it. Remote key not working. We will be taking to dealer to assess, but would like to remove key from ivnition
JA: Anything else you think the mechanic should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Acura Mechanic about your situation and then connect you two.
Submitted: 11 months ago.
Category: Acura
Expert:  acramstr replied 11 months ago.

Is the key actually stuck in the slot or does the dash say "please remove key " and you cant lock the doors with the remote?

Is the battery dead now or can you start the car by pressing the button?

I think I can help you but I will need more info .