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thebesthonda
thebesthonda, ASE MasterTechnician
Category: Acura
Satisfied Customers: 783
Experience:  26 years experience
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I have 2010 zdx. try to update green gps disk. after load

Customer Question

I have 2010 zdx. try to update green gps disk.
after load 7mins and 20 mins date. the loading stop.
with no other info what to do and asking no 2nd disk.
now only the info/phone work, no other button work.
I can not reload disk again it on just read and on stop.
what to do?
Submitted: 1 year ago.
Category: Acura
Expert:  acramstr replied 1 year ago.
Where did you get the update disk? Do you have the activation code?
Customer: replied 1 year ago.
From accura advance and I have activation code.
Customer: replied 1 year ago.
From Acura advance and I have a act code.
Expert:  acramstr replied 1 year ago.
Ok you could have a hard drive problem in the radio or the disc is not assigned to your VIN # ***** disconnecting the battery for 30 minutes to reset the radio (make sure you have the radio code) and try again. If it still wont work try calling The Navigation hep line at(###) ###-####so they can check that they sent you the correct disc.

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