My name is ***** ***** I would be happy to help. Reminder, I have not been paid at this point and won't be until I receive a positive rating from you. At that point I will receive a portion of what you've already paid Just Answer.
What I tell customers to do first is perform the battery cable reset procedure with this issue. This typically gets it working again. Before performing this procedure you need to make sure the battery is in good condition. Here's the procedure:
1). Disconnect both battery cables (positive first, and then negative)
2). Use a jumper wire to connect both battery cables together.
3). Turn the ignition switch to the ON position and leave it for approximately 15 minutes.
4). Once that time has passed turn the ignition switch back OFF and then reconnect the battery cables (positive first and then negative).
See if that makes the radio able to receive the code. If not let me know and we'l continue.
You can go ahead and rate me positive;y. Don't worry, there aren't additional charges for positing to this thread after you rate so we can keep chatting. Thanks!