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thebesthonda, ASE MasterTechnician
Category: Acura
Satisfied Customers: 783
Experience:  26 years experience
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Help me. My battery died and I need to find the code radio

Customer Question

Help me. My battery died and I need to find the code for the radio
Submitted: 11 months ago.
Category: Acura
Expert:  MASTER TECH replied 11 months ago.

Hello welcome to just answer I am master tech and will be able to assist you .

do you have the serial # ***** the radio ?

Customer: replied 11 months ago.
I bought the car used, I have no idea what the radio serial number is. Please help me get this code for my radio.
Customer: replied 11 months ago.
It won't let me turn the radio on. It is still on anti theft.
Customer: replied 11 months ago.
Can you help me please??
Expert:  MASTER TECH replied 11 months ago.

Hello yes I can . first turn the radio off the

please push the 1 and 6 buttons at the same time and while holding these buttons turn the radio on. it will display a code

Expert:  MASTER TECH replied 11 months ago.

I need this code it displays so I can recover your radio code to make the radio work

Customer: replied 11 months ago.
Give me a sec. I will be going on my lunch break by 12 pm Eastern time. I will do it then. Is that ok?
Expert:  MASTER TECH replied 11 months ago.

ok sounds good

Customer: replied 11 months ago.
I went and Pressed the buttons 1-6 and I got the code err3
Expert:  MASTER TECH replied 11 months ago.

ok you might have missed a step

turn the key on and make sure the radio is off

then push and hold the 1 & 6 buttons at the same time. while you continue to hold the 2 buttons then turn the radio on. it will display a code , but make sure to not let up on the buttons until the codes comes up

Customer: replied 11 months ago.
I give up. I sat in my car for about 10 minutes trying to get this code and I keep getting err3, err4, err5, err6. I am just better off going to a dealership. You can't help me with this. Ugh. So fustrating.
Customer: replied 11 months ago.
I wasted my $25 for nothing
Customer: replied 11 months ago.
I did that for about 10 minutes and guess what? I keep getting err3, err4, err5, err6, err7, err8, err9,. I am not satisfied with this AT ALL!!!!!!!. I wasted my money on you. I am better off going to a dealership.
Expert:  MASTER TECH replied 11 months ago.

ok sorry for the confusion here.

the system is locked up from repeated attempts to enter a code.

the battery will need to be disconnected for 5 minutes and then reconnect and try the steps again please

Customer: replied 11 months ago.
ok. I will try that
Expert:  MASTER TECH replied 11 months ago.

thank you .

Expert:  MASTER TECH replied 11 months ago.

Hello were you able to reset the radio so you can recover the serial # ?

Customer: replied 11 months ago.
No, not yet. I had a wake and funeral to attend this past weekend. I will do it as soon as I get home tonight.
Expert:  MASTER TECH replied 11 months ago.

I'm sorry to hear that.

take your time.

Dino

Customer: replied 11 months ago.
I got the code. It is L 8175
Customer: replied 11 months ago.
What do I do now
Expert:  MASTER TECH replied 11 months ago.

ok their is a second set of codes it will rotate the next code. you have to wait for it to flash to the next one.

Expert:  MASTER TECH replied 11 months ago.

it's a 10 digit serial #

Customer: replied 11 months ago.
I tried it then L 8175 came out again then the letter c came out. I tried it a second time then the same thing happened, I then got the letter o.
Expert:  MASTER TECH replied 11 months ago.

hmm thats odd.

then it cycled back to the L8175 ?

Expert:  MASTER TECH replied 11 months ago.

lets try this. in the glove box do you have the owners packet ? it's a leather booklet .

Customer: replied 11 months ago.
No, I do not. When I bought the car, there wasn't an owners manual. I bought it used.
Expert:  MASTER TECH replied 11 months ago.

ok.

not sure why the serial # ***** ***** displaying all the digits.

Expert:  MASTER TECH replied 11 months ago.

once the display started flashing the code let go of the buttons and it should cycle

Expert:  MASTER TECH replied 11 months ago.

please try that

Customer: replied 11 months ago.
I tried it and nothing.
Expert:  MASTER TECH replied 11 months ago.

that is very strange.

ok then their is only 2 options at this point.

1 is to remove the radio and manually get the serial # ***** the radio

2 is to have the dealer look at it.

im so sorry I was not able to help get this resolved

I will submit this for a refund since I was not able to help you

Expert:  MASTER TECH replied 11 months ago.

if your willing to remove the radio I can give you the directions to do this

Expert:  MASTER TECH replied 11 months ago.

let me know

Customer: replied 10 months ago.
Thank you, ***** ***** appreciate it. I went to the dealership on Sat. and had the tech do it there. It took them like a few minutes. Thank you for you help.
Expert:  MASTER TECH replied 10 months ago.

ok sorry I was not able to get it done for you.

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