How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Technician
Category: Acura
Satisfied Customers: 27063
Experience:  Over 17 years diagnosing and repairing various model vehicles with some certifications and training.
14928985
Type Your Acura Question Here...
Pete is online now
A new question is answered every 9 seconds

Just replaced battery on my 2008 acura tsx. Need codes

Customer Question

Customer: just replaced battery on my 2008 acura tsx. Need codes for my
JA: Thanks. Can you give me any more details about your issue?
Customer: need code for my navigation system and probably for the radio also.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Acura Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Acura
Expert:  Clifton B. replied 1 year ago.

hi my name is ***** ***** i can help

Expert:  Clifton B. replied 1 year ago.

you need the code for the radio correct ?

Customer: replied 1 year ago.
I need the codes for the radio and the navigation system.
Expert:  Clifton B. replied 1 year ago.

ok i need you vin number and the serial number for the radio

Customer: replied 1 year ago.
VIN - JH4CL96958C011647HJB26002049 - This is probably the navagation system. From side of glove box.10045147 - This is probably the radio also from the side of the glove box.
Expert:  Clifton B. replied 1 year ago.

ok hold please

Expert:  Clifton B. replied 1 year ago.

44663 or2050 for navi

Expert:  Clifton B. replied 1 year ago.

15265 radio

Expert:  Clifton B. replied 1 year ago.

please rate the service before you go as this is the only way for me to get pay thanks.

Customer: replied 1 year ago.
I already tried those numbers because they were also on the side of the glove box but they don't work.
Expert:  Clifton B. replied 1 year ago.

sorry they are the only number for this car i will opt out and see if someone else can help but i have no more numbers for you sorry

Expert:  Pete replied 1 year ago.

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Was the radio/nav system ever replaced on your vehicle at all?

Let me know,thanks Pete.

Customer: replied 1 year ago.
It may have but I can't be sure because I just bought the car about a month ago and I can't reach the original
owner.
Expert:  Pete replied 1 year ago.

O.k.,it may have been replaced.In this case the serial number usually needs taken off of the side or back of the radio then the code can be obtained from there.Usually you would then need to get this code from a dealer since it was replaced.In some cases they may not charge a fee for this code if you providde proof of ownership and a photo ID.

Thanks Pete

Customer: replied 1 year ago.
ok. how do I get a refund because you were not able to resolve my problem.
Expert:  Pete replied 1 year ago.

I apologize.I will send this to customer service for you.

Thanks Pete