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thebesthonda
thebesthonda, ASE MasterTechnician
Category: Acura
Satisfied Customers: 783
Experience:  26 years experience
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I have the Same issue where I 't have my Acura code radio.

Customer Question

Hi I have the Same issue where I don't have my Acura code for the radio.
Submitted: 1 year ago.
Category: Acura
Expert:  Jared D replied 1 year ago.

The best way to get a radio code for an acura of honda, aside from the dealership is by entering your vehicle info into the Honda/Acura radio code recovery site. They then send you the code. This service is free, while sometimes the dealer will want to charge you.

https://radio-navicode.acura.com/

Customer: replied 1 year ago.
I don't have the serial number since I bought the car used. I don't have the manual.
Expert:  Jared D replied 1 year ago.

Whether it's through that site or through the dealer you will need the serial number. It's on the back of the radio. You will have to pull the radio out to get to it.

Customer: replied 1 year ago.
It doesn't come out. I've tried. It has a wood grain panel that comes all the way down to the shifter. Can u walk me thru the steps?
Expert:  Jared D replied 1 year ago.

Dash removal

Expert:  Jared D replied 1 year ago.

Radio removal

Expert:  Jared D replied 1 year ago.

The dealer might be able to pull the serial number off of the computer with a dealer scan tool rather than pulling the radio.

Customer: replied 1 year ago.
Yea lol there's no way I can do all that on my own. Thanks for trying.
Customer: replied 1 year ago.
How do I get a refund?
Expert:  Jared D replied 1 year ago.

I sent a request to customer service for you.