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Hi, I have a 2008 Acura MDX with 55000 miles on it. I have had the key not turn in the ignition 3 times over the past month. It is not the steering wheel lock. Any ideas? Is there a TSB on this?
Model: mdxYear: 2008What have you tried so far?: Tried the steering wheel rotation in both directions
Hi Sir or Madam, welcome to Pearl.com. I'm acramstr. There is no TSB for this problem. Has this happened with more than one key? Are these the original keys?
Hi, these are original keys. Have only used one key but it has only happened 3 times so I have not really tried the other keys.
Ok, Try switching keys and see if you still have the problem and if not have the offending key replaced. these locks are a little sensitive to wear or damage to the key even though the key looks fine sometimes one will not work as well as the others.
Experience: ASE master tech ,CA smog, ASE L1
Hi, I am an engineer and have a substantial backround in automotives and working on cars. This does not feel like jammed tumblers.
ok, as an engineer you know there are very few parts in play with this lock. If the tumblers are not sticking and the lock pin is not jammed in the steering shaft from the force of the wheels . Then the only other part involved is the gear inside the lock assembly. I have not seen any complaints of these sticking and there are no TSB'S .But the only thing left would be a problem in the lock itself. You can ask Acura for a new lock as goodwill due the age of the car. They tend to be pretty flexible at this age and millage.
Hi, I am not sure of the shifter lockout set up but have read on line that some people have attributed problems to that for what it is worth. The dealer in Oklahoma city has mostly non responsive who lack knowledge. I was told that they couldn't replicate the problem so they couldn't do anything. That was today when I picked up the car. Any suggestions on who I might call about your suggestion?
Thanks
The shift lock will keep you from pulling the key out, It will not lock the key from turning. You can call Acura client services. 1-800-382-2238 to ask for help with the problem if the local dealer cant or wont help.