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acramstr, ASE Master Tech
Category: Acura
Positive Feedback: 98.6 %
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Experience: ASE master tech ,CA smog, ASE L1
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Customer Question

I have a 1998 Acura CL. Usually all is well. However, for the last 3 days I am unable to start the car because the alarm system is locking me out of starting. When I open the door with the doors unlocked, the alarm goes off (usually it does not do that). Then I turn the key but the car refuses to attempt to start. (No cranking at all.) I know this is because the alarm system is locking me out. I think the issue arises because of rain (which has been torrential here in Florida these last 3 days) or the high heat (also very hot here in Florida these last 3 days). Richard

Submitted: 12 months ago.
Category: Acura
Expert:  Michelle-Mod replied 12 months ago.


Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!


Customer: replied 12 months ago.

Yes, still looking for an answer. Last time this happened, I waited 2 days and it worked.

Expert:  Walt-mod replied 12 months ago.

Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for an Professional or if you would like us to close your question. Thank you for your understanding!

Customer: replied 12 months ago.

STILL waiting!

Expert:  Walt-mod replied 12 months ago.

Please understand that it’s rare when we cannot find the right Professional. Nevertheless, because you are entitled to your money back with no questions asked, we will process your refund immediately, upon your request. Please accept our sincere apology. We hope you’ll think of us again when the need arises.

Customer: replied 12 months ago.

I WANT THE ANSWER!

Expert:  Walt-mod replied 12 months ago.

Unfortunately we have exhausted all our efforts to find a Professional to answer your question. When we close your question we have two options. We can either return your good faith deposit to the original funding source, or we can keep your deposit on your account here for future questions.

 

Please let me know how you wish to proceed.

Customer: replied 12 months ago.

REFUND. Your company has been horrible.

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