How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask thebesthonda Your Own Question

thebesthonda
thebesthonda, ASE MasterTechnician
Category: Acura
Satisfied Customers: 3084
Experience:  26 years experience
14931499
Type Your Acura Question Here...
thebesthonda is online now
A new question is answered every 9 seconds

the odometer on my 1996 acura TL, 3.2, does not work. The

Resolved Question:

the odometer on my 1996 acura TL, 3.2, does not work. The D4 light is out. I bought a used cluster and it does not work also. I am being told it is a speed sensor. True? If so what do I need to fix it an how do I do it?
Submitted: 4 years ago.
Category: Acura
Expert:  thebesthonda replied 4 years ago.

Hello and welcome to justanswer. My name is XXXXX XXXXX I can assist you with this.

 

Does the speedometer work?

Customer: replied 4 years ago.
yes
Expert:  thebesthonda replied 4 years ago.
Thank you. Does the trip meter work also?
Customer: replied 4 years ago.

no..the trip odometer and odometer does not work...speedo yes

Expert:  thebesthonda replied 4 years ago.
Ok, that rules out a bad speed sensor. I hate to tell you this, but it all points to a bad cluster again. Did you buy a used one? Get a warranty?
Customer: replied 4 years ago.
bought a used one...no warranty....explain your thought process on why yu think it is the cluster please?
Expert:  thebesthonda replied 4 years ago.
The vehicle speed sensor (VSS) sends signal to speedometer assembly. This signal is responsible for making the speedometer, trip meter, and odometer work. Since the speedometer is working, we know the VSS is doing its job, the rest of the circuit is inside the speedometer assembly. The odometer and trip meter run off gears of the speedometer, so it has to be a gear issue.
Customer: replied 4 years ago.
Ok...that makes sense....I guess....is there anything i can do to verify this? if this indeed is the problem where do I go to get an economical instrument cluster?
Expert:  thebesthonda replied 4 years ago.
You have tested it as far as you can go...there are no other possibilities. Try these guys www.evansautomotive.net I have bought from them before and they warranty everything.
Customer: replied 4 years ago.

OK...so just to re-cap:

  • odometer and trip odometer do not work
  • speedo works
  • Speed sensor is fine because sppedo works
  • therefore it is a gear - mechanical issue keeping the odometer from working
  • only solution is to replace instrument cluster

i have been told that the D4 light being out is an issue. does that correlate to anything that can be causing this problem?

Expert:  thebesthonda replied 4 years ago.

Yes, that is correct. 100%

 

The D4 indicator being out would not hinder the odometer or trip from working. It is a separate issue. Did the d4 light work in the other cluster? If so, its usually just a blown bulb.

Customer: replied 4 years ago.

No the D4 did not work on the new (used) cluster.

 

Anything else I should look for or at? Replacing the cluster is relatively easy task to perform.

Expert:  thebesthonda replied 4 years ago.
I'm sorry, I meant did the D4 indicator work on your previous cluster.
Customer: replied 4 years ago.
no..it was out on both clusters.
Expert:  thebesthonda replied 4 years ago.

Ok, it's typical to see these bulbs blown since the light is on 90% of the time the car is running anyway.

 

There is a lengthy troubleshooting procedure for this, but usually it results in finding a blown bulb. You are going to need to replace the cluster anyway, hopefully the next one won't be blown. If so, you can replace the bulbs. CLICK HERE to see how.

Customer: replied 4 years ago.

OK...sounds like a plan. do you have anyone else other than evans automotive to go to for the instrument cluster? what is a good price to have to pay for one?

Expert:  thebesthonda replied 4 years ago.

You could try www.carpart.com , usually I can find anything I need from the salvage yard, but if not, that's a good site to buy from.

 

I think the last one I bought was $100 from that salvage yard.

Customer: replied 4 years ago.

what guarentee do most places give? If I buy another one and it still does not work...then what?

Expert:  thebesthonda replied 4 years ago.

That first place I sent you does 90 days on everything, so that's why I deal with them on anything I can.

 

The cluster is the problem, no doubt, there's nothing left.

Customer: replied 4 years ago.
thanks for your help....If i need more help in the future can i specify talking or dealing with you?
Expert:  thebesthonda replied 4 years ago.

Yes, you can request me each time. My username is thebesthonda.

 

It was my pleasure.

Customer: replied 4 years ago.
Can i print our discussion?
Expert:  thebesthonda replied 4 years ago.
Yes, just use your browser and click "print page"
Customer: replied 4 years ago.
thanks again..hope it works
Expert:  thebesthonda replied 4 years ago.
My pleasure to assist you.
thebesthonda, ASE MasterTechnician
Category: Acura
Satisfied Customers: 3084
Experience: 26 years experience
thebesthonda and 2 other Acura Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost. Gary R Stevenson Ranch, CA
< Last | Next >
  • I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost. Gary R Stevenson Ranch, CA
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
  • I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!! Linda B. USA
  • Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes. Ed USA
  • HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better. Summer USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
 
 
 

Meet The Experts:

 
 
 
  • acramstr

    ASE Master Tech

    Satisfied Customers:

    2507
    ASE master tech ,CA smog, ASE L1
< Last | Next >
  • http://ww2.justanswer.com/uploads/AC/acuramstr/2012-6-6_181032_me.64x64.jpg acramstr's Avatar

    acramstr

    ASE Master Tech

    Satisfied Customers:

    2507
    ASE master tech ,CA smog, ASE L1
  • http://ww2.justanswer.com/uploads/TH/thebesthonda/2011-1-15_04510_Photo022009005.64x64.jpg thebesthonda's Avatar

    thebesthonda

    ASE MasterTechnician

    Satisfied Customers:

    783
    26 years experience
  • http://ww2.justanswer.com/uploads/hondatech/2010-05-03_025935_resized_work_pic.jpg Kyle N.'s Avatar

    Kyle N.

    ASE Certified Tech

    Satisfied Customers:

    626
    Master ASE Tech, Ca. smog lic
  • http://ww2.justanswer.com/uploads/sarmiento22556/2009-9-17_162042_PHOTO_OF_ME.JPG HONDASERVICE7791's Avatar

    HONDASERVICE7791

    TECHNICIAN

    Satisfied Customers:

    445
    OVER 20 YRS EXPERIENCE, OVER 10 YRS ACURA/HONDA EXPERIENCE
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    358
    ASE Master Tech 15+ years w/L1 Drivability certification
  • http://ww2.justanswer.com/uploads/SL/slonneman95/2012-9-2_03815_1001188.64x64.JPG Andrew's Avatar

    Andrew

    ASE Master Tech

    Satisfied Customers:

    327
    Master tech for 11 years.
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Acura Mechanic

    Satisfied Customers:

    190
    Shop Owner and Mechanic on multiple makes.
 
 
 

Related Acura Questions

Chat Now With A Mechanic for Acura
thebesthonda
thebesthonda
Mechanic for Acura
3084 Satisfied Customers
26 years experience