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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8889
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I have quicken 2015 and received a cd to download quicken

Customer Question

I have quicken 2015 and received a cd to download quicken 2017. I cannot log into my intuit account. Also my quicken 2015 isn't working and I don't want to update it. Will the new cd start me a new program? Is quicken not with intuit now?
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else important you think the Financial Software Technician should know?
Customer: wno
Submitted: 10 days ago.
Category: Financial Software
Expert:  Robert M. replied 10 days ago.

Hi, I'm Robert and I'll be helping you with your financial software question.

Expert:  Robert M. replied 10 days ago.

if you did not purchase the 2017 ( pay for it )

than that cd is just an advertisement to get you to purchase the new version

You can purchase the new one at this link for a discount

Expert:  Robert M. replied 10 days ago.

if you want to use the old one you need to get your intuit id and password ***** this link

Customer: replied 8 days ago.
I did not sign up to pay $28.00 Please refund my money immediataely.
Expert:  Robert M. replied 8 days ago.

I have nothing to do with billing. I am just trying to help you fix your problem

Have I solved it or not?

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