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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8889
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I can't access my turbo tax 1099 data from last year. dell

Customer Question

I can't access my turbo tax 1099 data from last year.
JA: What kind of computer do you have?
Customer: dell pc (data on line)
JA: Have you installed any updates recently?
Customer: MY new 2016 program. What happened is that I lost my e-mail
JA: Anything else you want the computer expert to know before I connect you?
Customer: I had to get help to get into my account but when I did there was no data
Submitted: 12 days ago.
Category: Financial Software
Expert:  Robert M. replied 11 days ago.

Hi, I'm Robert and I'll be helping you with your financial software question.

Expert:  Robert M. replied 11 days ago.

unless you can find the data on your computer i don't think that you are going to be able to get last years data. At least not easily.

the only people that can get you access to it if the automated recovery wont work for you is turbo tax themselves

and they have seemed pretty overwhelmed with huge wait times.

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