Financial Software Questions? Ask IT Support for Answers ASAP
Hi, I'm Robert and I'll be helping you with your financial software question.
if you did not put a password ***** the data file it is probably quicken demanding that you put in the intuit password ***** you used when you registered the account and/or purchased the software. Quicken has begun asking for that it seems randomly. I am not sure why. Maybe to prevent piracy. Maybe just because they are trying to get people to password ***** with the intuit ID instead of their own password ***** convenience sake. But it is very inconvenient
If you go to this link
it will run you through recovering that password.
If that gives you problems you will have to either make a new intuit id or speak with quicken directly. They are a pain to get ahold of but pretty good on this one issue.
I can log in remotely to help you through whatever it takes to get it sorted out.