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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8882
Experience:  30 yrs. of computer experience in financial and marketing departments.
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Need to backup after copying Quicken 2009 to a new computer.

Customer Question

need to backup after copying Quicken 2009 to a new computer. Won't let me access qu9cken
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Please tell me more, so we can help you best.
Customer: copied Quickin to One Drive and and Quicken datad backup also then moved to Application C: and Dockuments respectively. but won"t open up. Says I need sommething like sstrace.exe
JA: Is there anything else the Financial Software Technician should be aware of?
Customer: Don't know
Submitted: 16 days ago.
Category: Financial Software
Expert:  Robert M. replied 16 days ago.

Hi, I'm Robert and I'll be helping you with your financial software question.

Expert:  Robert M. replied 16 days ago.

is the quicken working on the new computer other than that

and what operating system are you using

because quicken 2009 is not compatible with windows 8 or 10 and that may be your issue.

is it working other than the backup ?

will it print ?

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