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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 2995
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I had a recent computer crash and purchased a new computer.

Customer Question

I had a recent computer crash and purchased a new computer. Attempts to transfer my old data produced inaccurate information. All account balances are inaccurate. I would like to simply start a new file. Please advise. Thanks
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else important you think the financial software technician should know?
Customer: No, I would just like to start a new file. I have just downloaded Qiuicken 2017.
Submitted: 25 days ago.
Category: Financial Software
Expert:  Karen Joinson replied 25 days ago.

Welcome to JustAnswer! My name is ***** ***** I am happy to help you today.

Issue Recap:

create a new data file

I can help you with a secure remote session (no additional cost) where I send you a link and connect
to your PC so I can see your screen and we can use instant messaging or a premium service phone call
(additional cost $26). These options would be more helpful then question & answers via email.
Which would you prefer?

Thanks,

Karen

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