How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 2995
Experience:  30 yrs. of computer experience in financial and marketing departments.
23372949
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I purchased Quicken 2016 and it will not load properly on

Customer Question

I purchased Quicken 2016 and it will not load properly on Windows. 10. I purchased it a long time ago, and forgot my id etc. I still have the original box it came with.
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else important you think the financial software technician should know?
Customer: I talked to an expert and want to charge $5.00 refundable and then $23.00. That is not right. If I purchase the 2017 it cost me $40.00. That is when I stopped.
Submitted: 26 days ago.
Category: Financial Software
Expert:  Robert M. replied 26 days ago.

Hi, I'm Robert and I'll be helping you with your financial software question.

Expert:  Robert M. replied 26 days ago.

what is the issue that you are having when you try to install it ?

and purchasing 2017 is certainly an option but it might give you the same problem. 2016 is fully compatible with windows 10.

Related Financial Software Questions