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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3029
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I just updated my Quicken to2017 because I need to reconcile

Customer Question

I just updated my Quicken to2017 because I need to reconcile my bank account. I keep going in circles??!! Is the Intuit password ***** same as vault? I saw promting for using the same password ***** Intuit but it keeps saying my password ***** *****!! Ugh ugh ugh!!
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Is there anything else the financial software technician should be aware of?
Customer: I have been f&%$ with this for 2 hours.
Submitted: 4 months ago.
Category: Financial Software
Expert:  Karen Joinson replied 4 months ago.

Welcome to JustAnswer! My name is ***** ***** I am happy to help you today.

Issue Recap:

Unable to use password ***** access Quicken.

I can help you with a secure remote session (no additional cost) where I send you a link and connect
to your PC so I can see your screen and we can use instant messaging or a premium service phone call
(additional cost $20). These options would be more helpful then question & answers via email.
Which would you prefer?

Thanks,

Karen

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