Financial Software Questions? Ask IT Support for Answers ASAP
Welcome to JustAnswer! My name is ***** ***** I am happy to help you today.
It looks like you having an issue downloading tax software. I can help you with a premium service phone call (additional cost $20) or secure remote session where I send you a link and connect to your pc so I can see your screen and we can use instant messaging. This would be more helpful then question & answers via email. Which would you prefer?