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Mark Taylor
Mark Taylor, Certified Public Accountant (CPA)
Category: Financial Software
Satisfied Customers: 981
Experience:  Certified Public Accountant
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My bookkeeper reset password to QuickBooks and forgot what

Customer Question

My bookkeeper reset password ***** QuickBooks and forgot what she put in. I cannot access no matter what I try. I want to rest computer back to yesterday. How?
JA: What's the make/model of your device? How old is it?
Customer: inspiron dell 5 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried to reset. locked out for lack of info.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Financial Software
Expert:  Mark Taylor replied 1 month ago.

Hi, my name is Mark. I will be happy to help you with your questions. Have you tried Intuit's reset tool? To use this you would need the following information: License number

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