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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3046
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I'm having trouble signing in and I'm not receivng the

Customer Question

Hi. I'm having trouble signing in and I'm not receivng the email
JA: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.
Customer: 'm trying to sign into taxaxt to get a previous tax return
JA: Is there anything else the Financial Software Technician should be aware of?
Customer: thats all
Submitted: 6 months ago.
Category: Financial Software
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me the exact message you get when you fail to sign in please?

thank you

Customer: replied 6 months ago.
That my password *****'t belong with my username. I have a user name and password ***** for Taxact but they didn't work. i just want a copy of mu 2013 tax return.
I had no idea i would have to pay for it. Now I'm stuck on this really weird site. Where do i go now?
I certainly don't want to pay $50 to talk. What sort of sxam is this?
Customer: replied 6 months ago.
I have my own tech support company. If you can't or won't help mw with this quickly, please tell me so I can report you then call my own company
Expert:  Richard replied 6 months ago.

ok, please contact customer service for all payment questions at***@******.***

Thank you

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