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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 2994
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I reset my quicken password in an email from quicken, The

Customer Question

I reset my quicken password ***** an email from quicken, The next I tried to use the new password ***** didn't recognize it. I have spent hours trying to get a response. Eight Emails with no content Phone requests on two phone numbers No calls. I wait 15 minutes as requested and go through the same NO RESPONSE ON PHONE WITH 6 Diget Code. No content on emails. HELP I need to speak to an employee of Intuit who can help.
Submitted: 2 months ago.
Category: Financial Software
Expert:  Karen Joinson replied 2 months ago.

Welcome to JustAnswer! My name is ***** ***** I am reviewing you question now. I will respond shortly.

Expert:  Karen Joinson replied 2 months ago.

Hi Leland -

I understand this is a frustrating situation. I am going to need additional information to help you:

Is this your Intuit or Vault password? Are you trying to connect to bank or One Step Update or? What version of Quicken, are you using a mac or pc? If pc, what is your operating system?

Karen

Expert:  Richard replied 2 months ago.

Hi there and welcome

Do you still need assistance with this Leland?

Please let me know

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