How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Karen Joinson Your Own Question
Karen Joinson
Karen Joinson, Client Support & Accountant - 15+ years
Category: Financial Software
Satisfied Customers: 56
Experience:  BS Accounting & Computer Science, QB Certified ProAdvisor
96003480
Type Your Financial Software Question Here...
Karen Joinson is online now
A new question is answered every 9 seconds

I have an unlock number for quicken 2010 but it won't accept

Customer Question

I have an unlock number for quicken 2010 but it won't accept it to re-install on a new computer running windows 10.
JA: A combination of financial issues and software stuff sounds like a recipe for needing our Expert. You are in the right place. Please tell me more, so we can help you best.
Customer: As i just said, I have quicken 2010 and an unlock number that won't take when I try to re-install on a new computer. How do I get an unlock number that will be accepted?
JA: Is there anything else important you think the Financial Software Technician should know?
Customer: no
Submitted: 3 months ago.
Category: Financial Software
Expert:  Karen Joinson replied 3 months ago.
Welcome to JustAnswer ! My name is ***** ***** I were reviewing your question now. I will respond shortly.
Expert:  Karen Joinson replied 3 months ago.

Hi - this is going to require a bit more research. Checking now.

Expert:  Karen Joinson replied 3 months ago.

Is there a message you see when entering the unlock code?

Expert:  Karen Joinson replied 3 months ago.

To clarify, you are trying to re-install your original Quicken program cd and not an upgrade, correct?

Expert:  Karen Joinson replied 3 months ago.

The Quicken program will prompt you for a new unlocking code each time you reinstall. Quicken unlocking codes synchronize with the program's serial number, which changes each time the program is installed. Therefore, the original unlocking code will not work again.

You may obtain another unlocking code or a Quicken CD-ROM via:
Telephone (Available for versions 2001 and newer): Call Quicken Sales and Service at(###) ###-####from 6:00 A.M. to 6:00 P.M. pacific time, Monday through Friday to request a new unlocking code. Press "4" for customer service.

Please note: Quicken 2010 may no longer be supported by Quicken Support so you will need to purchase a new version.

Expert:  Karen Joinson replied 3 months ago.
Please let me know if you have further questions. Thank you!Karen
Expert:  Karen Joinson replied 2 months ago.

Hi -

Did any of the above solutions solve your issue? If not, please let me know and I will continue to review.

If so, that is awesome news! At JustAnswer, we value your feedback and rating of our service so we can ensure all customers have a great experience and will continue to use JustAnswer in the future for all your business software questions.

Thanks, Karen

Related Financial Software Questions