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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 2995
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I am using QB 2016 and trying to create an accountant's

Customer Question

I am using QB 2016 and trying to create an accountant's copy. I continue to receive the "failed"! error message. My data file is saved on a server and I have tried saving the accountant's copy to my desktop, but that does not work. I have done this before on previous versions, but not much luck with 2016.
JA: The Financial Software Technician will know how to help. Is there anything else important you think the Financial Software Technician should know?
Customer: This is pretty much everything.
Submitted: 4 months ago.
Category: Financial Software
Expert:  Quiksilver07070 replied 4 months ago.

Hello and thank you for choosing JustAnswer.com

.

My name is ***** ***** the Expert who will be helping you.

The issue with QB 2016 and making an accountant copy with the data file/store on the server, and saving the copy locally (to the desktop) might have been changed in the new version of QB 2016.

Or it may just be a glitch, yet to be patched properly.

I am reviewing all the details and will reply back shortly.

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