Financial Software Questions? Ask IT Support for Answers ASAP
I think you may be setting this up in the wrong place.
the customers email address should go in the email field.
the name should show up on the statement.
You may also need to set the customer up to receive statements by email in the customer list.
Is this for quickbooks ? what version ?
I can log in remotely to work on it with you if you want to pay an additional fee.
You won't even tell me what program you are using
how detailed of a help do you expect ?
this is a two way street. I can log in remotely and fix it for you for an additional charge
otherwise we need to have a communication going so that i can get you the proper help.
what exactly happens when you go to the customer menu
and select send statements and then select email