Financial Software Questions? Ask IT Support for Answers ASAP
if you are talking about the name rather than the abbreviation than you probably need to change the abbreviation in another box
also you need to be doing a new transaction rather than having an old transaction highlighted or it will be stuck changing that transaction and the name wont be able to be changed.
It it is the abbreviation that is stuck try going to
file / file operations / validate
and do a validate on the file to check it for errors
Otherwise i would probably have to remote in to look at it myself to figure out what is happening.