Financial Software Questions? Ask IT Support for Answers ASAP
Hi there, have you tried customer service for taxact? https://www.taxact.com/tsupport/support_request.asp
Hi. Another expert here. My name is ***** ***** I will be happy to help you.
What TaxAct version did you used? Did you downloaded a program to your computer? Did you use free online filing? Did you created an TaxAct account?
Ok. When you log into your online account you should be able to open your current year return. To get prior years you will need to buy additional service. That's the catch with the "free" online filing. It is very difficult to get copies when you need it and often you cannot print the return, only view it.
If your return was accepted by the IRS it might be easier to get IRS transcript.
Here are step by step instruction how to view/print your current year return by accessing your online account: