How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jade Adams Your Own Question
Jade Adams
Jade Adams,
Category: Financial Software
Satisfied Customers: 15
Experience:  Full Charge Bookkeeper at Waterpoint Marina
Type Your Financial Software Question Here...
Jade Adams is online now
A new question is answered every 9 seconds

I Purchase the deluxe version of Turbo Tax at Staples. Now

Customer Question

I Purchase the deluxe version of Turbo Tax at Staples. Now I find that there is no schedule C. How can I add it to my computer? If I try to use C-EZ form, I can't enter any information - how do I get it to work?
Submitted: 10 months ago.
Category: Financial Software
Expert:  Jade Adams replied 10 months ago.
Hello,My name is***** and I look forward to helping you today. You can initiate an upgrade any time before filing:Open (continue) your return in the TurboTax software.Click Upgrade TurboTax, which you'll find along the very bottom of your screen (look for the "up" arrow).In the new window, select the version you'd like to upgrade to and click Upgrade Now. (Or No Thanks to abort the upgrade.)Follow the onscreen instructions to purchase the upgrade.I hope I’ve provided the information you were seeking. If you are happy with my service, please provide a rating. If not, please let me know so l can continue to help you. Thank you.
Expert:  Jade Adams replied 10 months ago.
Hello again! Just following up to see if you need more help on this question. If you are satisfied, please take a moment to rate my service so that we can close out this question and I may receive credit for assisting you!