Financial Software Questions? Ask IT Support for Answers ASAP
Hello and thank you for your question.
This isn't TurboTax, so you'll have to contact them. FYI, no, they won't be able to recover your partially completed return because the agents there cannot view it unless you pull it up on your computer and then do a screen-share. They can reset your password, but that's about it. You'll have to remember whatever login information you used, and if you can't, you're generally s.o.l.