Financial Software Questions? Ask IT Support for Answers ASAP
You need to find out what the rejection code is in order to find out why the return was rejected.
Go into the tax software program that you used and look at the e-file status of the return, you should see that it was rejected and the rejection code should be there as well.
Once you have that information, get back in touch with me and I will tell you what the code means and what you need to do to correct it.