Financial Software Questions? Ask IT Support for Answers ASAP
What company and/or software are you trying to use. I could request a phone call with you, but I feel it unethical to take your money without having any idea whether I could answer the problem.
It's probable that TaxAct has a support link that links to JustAnswer. I know TurboTax does....
In any case, I can't help you, so I'll opt out. If you want to withdraw the question, and get your money back, you'll need to contact JustAnswer customer service.
Hi there and welcome
Do you still need assistance with this Ray?
Its no problem at all, if you need anything else, please let me know.