Financial Software Questions? Ask IT Support for Answers ASAP
Hi there and welcome Daniel
Has it worked for you before and just stopped working now?
And are you getting a specific error? If so, what is the error you receive?
ok, your payment failed for the remote assistance.
But its ok, we can continue here
Please do the following in Internet Explorer
Click Tools (the gear wheel top right) than Internet Options
Click on the General Tab and Delete all Temporary Internet Files.
Than click the Advance Tab and click Reset
Then restart the computer and tell me if you still have the problem please