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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9006
Experience:  30 yrs. of computer experience in financial and marketing departments.
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Quickbooks PRO 2012 version: Tried to do local back-up and

Customer Question

Quickbooks PRO 2012 version:
Tried to do local back-up and got this message:
Problem w/data file, Data not backed up.
Solution: click "Rebuild" button to make a local back-up and fix data file or Cancel to quit.
If you quit any errors in data file will not be fixed.
I have never seen this message before. What should I do?
Submitted: 1 year ago.
Category: Financial Software
Expert:  Robert M. replied 1 year ago.

you should click the rebuild button

if it is too late for that you can get to the same thing by going to

file / file utilities / verify and rebuild

that will check the file for errors and attempt to rebuild and correct them if it finds any.

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