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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8750
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I bought a turbo tax on line and cannot get it to download.

Customer Question

I bought a turbo tax on line and cannot get it to download. saying service did not respond to start or control request
Submitted: 9 months ago.
Category: Financial Software
Expert:  Robert M. replied 9 months ago.

This is happening during the download ?

or when you try to run the install program?

If you would be willing to pay a little bit more i can get you my phone number and log in remotely to get it working for you. That may wind up being a lot faster and easier for you.

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