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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 2994
Experience:  30 yrs. of computer experience in financial and marketing departments.
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Silva. I received a "read only" file and have not been able

Customer Question

Silva. I received a "read only" file and have not been able to open it. Any suggestions?
JA: Thanks. Can you give me any more details about your issue?
Customer: I get a message that the file is a "read only" file and I don't have permission to open it.
JA: OK got it. Last thing — Tech Support Reps generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Financial Software
Expert:  Richard replied 9 months ago.

Hi there and welcome

Are you on a windows or Mac computer?
And which version?

Thank you

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