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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 3017
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I have been trying days to get into my account. griffdns, I

Customer Question

I have been trying for two days to get into my account. griffdns, I don't remember the password. the challenge questions is the name of my elementary school, I keep entering it and it says it's wrong. Is there another way to gain access so I can do my taxes? I even tried to just start like I'd never used Turbo Tax before and it won't allow that either. I can answer anything personal but it doesn't like my answer to where I went to elementary school PLEASE HELP
Submitted: 11 months ago.
Category: Financial Software
Expert:  Richard replied 11 months ago.

Hi there and welcome

Sorry its not clear but is this your Turbotax account online you are trying to get into?

Please let me know

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