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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 9006
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I installed Quicken 2016 on PC several months ago. This

Customer Question

I installed Quicken 2016 on PC several months ago. This morning a message arrived suggesting that I should install update patches, which i did. It then asked if I wanted to start Quicken and I answered yes. But nothing happened and after rebooting, the program will not start. How do I get it to work again?
Submitted: 1 year ago.
Category: Financial Software
Expert:  Robert M. replied 1 year ago.

try doing a system restore to a time when it was working

Then you can decide if you want to do the update again or not. I would suggest waiting a bit on it though it might have just downloaded and installed wrong and it would be ok if you tried again

System restore instructions - windows 7 or 8 or 10

hold the windows logo key down and hit R
type rstrui.exe in the run box that comes up and hit enter

select restore to an earlier date.

Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"
click that if the suggested ones are not BEFORE THE PROBLEM STARTED

choose a date that is BEFORE you experienced the problem

hit ok / restore

the computer will start to shut down

a restoring settngs box will appear with a status bar

when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.

It is not perfect. But it fixes a lot of things.

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