Financial Software Questions? Ask IT Support for Answers ASAP
Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.
Are you just wondering how to answer the zip code question?
Put in the billing zip code.
From quicken site
Zip Code not Accepted When Setting Up Quicken Cloud ID in Quicken 2013
Updated: 9/19/2013 | Article ID: GEN85315
In Quicken Desktop 2013, when setting up a new Quicken Cloud ID, it may appear that Quicken rejects the zip code and loops back to enter information into that field. Additionally, it may appear that the Next button is grayed out or inactive.
Quicken does not look for the validity of the zip code; any 5-digit numeric string can be entered here, such as 12345 or 88888. This field is used only as a confirmation from you of your identity should you need to recover your password ***** your Quicken Cloud ID."
Use what ever you want sir, just don't forget it.
Tell you what, i'm going to opt out and let some else help you.
what website are you logging into through quicken and why ?
If that question is coming up when you are about to download transactions it is a second level security question FROM YOUR BANK
The answer has to match what the bank has on record for you.
Since many banks dont actually do their own website it is possible that it does not reflect your current zip code but the one that you entered when you set up the online access to the bank website. You should go to the banks website and check your profile in there and make sure that it has current information. There may even be a place for security questions one of which would be the zipcode thing.
When you log into what website ? the banks website ? through your browser not quicken it asks for the zipcode.
can you get into the banks website through the internet browser without using quicken
if you can not do that than quicken wont be able to either.
I can get you my phone number and log into your computer remotely and i can see exactly what is happening and tell you what to tell the bank or fix it with you immediately
thats great. If it has been straightened out i hope that you will give me a good rating for at least showing you where the problem was coming from so that you could get it straightened out
Your rating is the only way that i can receive any credit from this website for my efforts
thank you :)