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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8996
Experience:  30 yrs. of computer experience in financial and marketing departments.
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Cannot print reports on my new printer because not

Customer Question

Cannot print reports on my new printer because not authorized system user?
Previous printer worked fine
Submitted: 1 year ago.
Category: Financial Software
Expert:  Robert M. replied 1 year ago.

what software and version are you using and can you print to the printer from other programs

Customer: replied 1 year ago.
Quicken Starter Edition 2013
This is the error message I get:
Comman reason for problem is that Quicken does not support the option ' Run as adiministrator'
Expert:  Robert M. replied 1 year ago.

try this first

in the devices and printers folder

make sure that the printer is shared and set to default

in quicken

go to file / printer setup

make sure that the printer is selected as the report printer.

then try it again.

i can do more to get it going for you if you want to allow me to log in remotely but there is an extra charge for that.

Customer: replied 1 year ago.
When I did that I get the same error message
Expert:  Robert M. replied 1 year ago.

What printer is it and what operating system and can other programs print to it

Customer: replied 1 year ago.
HP Laser Jet Pro MFP M225dw
Windows 8.1
Will print everything including the help topics from Quicken
Expert:  Robert M. replied 1 year ago.

That is not a standard quicken error.

I would have to log in remotely to see what is putting up the error and why

Customer: replied 1 year ago.
Please credit my account, if charged, as you were unable to fix the problem
I will try another source
Thanks
Russ

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