Financial Software Questions? Ask IT Support for Answers ASAP
when exactly are you getting that message ?
it sounds like it wants your intuit id and password ***** the newer quickens do every so often for no reason that makes any sense to anybody but them.
one solution might be to change the intuit id for quicken to the one that you know works.
you can do that under edit / preferences
I would have to go to my other computer with a newer version of quicken to tell you exactly where but it shouldnt be too hard to find.
If you want to pay a little bit more i can log in remotely and talk with you on the phone to get it all straightened out. Another solution is to create a third intuit id and switch everything to that. But it makes it harder to pull last years stuff to turbo tax.
Really there shouldnt be any reason that you can't use different id's for turbo tax and quicken so i am not sure where the turbo tax part comes in.
Lastly Intuit login's can be a royal pain and sometimes they get screwed up to the point where you have to talk to intuit. But i have done that before and always got things straightened out one way or another.