Financial Software Questions? Ask IT Support for Answers ASAP
its probably a problem where they were stored in a location that windows 10 isnt searching
do you know where they were before ?
if nothing else everything from the old version is saved in a special section of the drive. i can log in remotely if you want to pay a little bit more.
have you tried searching for *.qdf ?
what happens when you try to open one of the backups that it finds ?