How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 2995
Experience:  30 yrs. of computer experience in financial and marketing departments.
23372949
Type Your Financial Software Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I had an account with Quicken before but my computer died

Customer Question

I had an account with Quicken before but my computer died and I can't remember the password ***** setting up an account on my mac air 2015 quicken I have tried to reset my password ***** can't because to do so I need my old password. I got it and when i try to reset it won't accept it the old password. I need to start all over as a new user but can't get past the confusion my e mail address which is still the same generates the old password
I keep going around in circle and think i will have to return the CD.
Submitted: 1 year ago.
Category: Financial Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

To clarify, the issue is with the password ***** your online account at quicken.com or with your company file saved on your computer?

Please let me know

Thank you

Related Financial Software Questions