sounds like the new version did not install properly.
did you purchase the 2015 that they were trying to sell you ?
if not your easiest option would be to do a system restore to before the issue started. There are a few other things that we can do. especially if you did purchase the new version. But if you didnt the restore is the easiest way.
System restore instructions - windows 7 or 8 8.1
hold the windows logo key down and hit R
type rstrui.exe in the run box that comes up and hit enter
select restore to an earlier date.
Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"
click that if the suggested ones are not BEFORE THE PROBLEM STARTED
choose a date that is BEFORE you experienced the problem
hit ok / restore
the computer will start to shut down
a restoring settngs box will appear with a status bar
when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.
It is not perfect. But it fixes a lot of things.