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Robin D.
Robin D., Senior Tax Advisor 4
Category: Financial Software
Satisfied Customers: 14885
Experience:  15years with H & R Block. Divisional leader, Instructor
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The e-mail i use to do my 2014 return is not active.How can

Customer Question

the e-mail i use to do my 2014 return is not active.How can i change it the system told me to contact support?
Submitted: 1 year ago.
Category: Financial Software
Expert:  Robin D. replied 1 year ago.

Hello

I do not know what system you used to do your tax return but as we receive many questions form TurboTax customers I will offer their instructions

Here's how to do it:

  1. Sign in to your account.
  2. Answer the security questions ( as needed)
  3. Select MyAccount from the upper right corner
  4. Click the Account Settings option.
  5. Click Edit on the E-mail address line.
  6. Enter your new email address and confirm it.
  7. Enter your password.
  8. Click Save, and you’re done.

If you did not use TurboTax let me know and I will see if I can find that system's instructions.

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