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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8941
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I have Quicken 2015 Deluxe and use Bank of America. I can

Customer Question

Hello Kevin: I have Quicken 2015 Deluxe and use Bank of America for checking. I can manually download transactions for the past 1 year to Quicken, but only checks, not check cards or when I used the bank card for visa. I have Automatic Transaction Entry enabled. I've tried over and over, in both directions (BAM to Quicken; Quicken to BAM) Help?
Submitted: 1 year ago.
Category: Financial Software
Expert:  Robert M. replied 1 year ago.

It should definitely do the ATM or debit card transactions

Are you sure that you are not filtering them out from the display?

Also you need to pay bank of america to get the automatic download to quicken are you enrolled in that service

you can call them at(###) ###-#### ***** arrange that.

Customer: replied 1 year ago.
Hello Robert:
Thank you for responding.
I have the filters wide open and I can't see a
filter on my Quicken 2015 to block checkcards.
I can manually download from Bank of America,
but the checkcards don't come through.
I must have paid for that? Do you think I have
to pay for again to get the checkcard transactions
to download to my quicken, manually or automatically?
I will call them and get back to you, thank you
Dale
Expert:  Robert M. replied 1 year ago.

please call them and find out. If that doesnt solve it i can log in remotely to fix it for you though probably not till much later today

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