Financial Software Questions? Ask IT Support for Answers ASAP
what are you trying to move from what type of account to what account ?
if you are pulling the check out of an expense and not attaching it to another invoice it might show up as income though more likely just a lower expense. But if you apply it to a customer rather than a vender it will be income. some companies have the same company as both a vender and a customer and they need to be set up as two companies one a vender and one a customer to avoid this type of error.
I think that you may need one of the guys that handles the accounting end of quickbooks more than i do. I come from a computer background and while i can get the program running and set up when you get into problems with the ledger they know it better than i do.
My thoughts are that it didnt really get moved so much as it created a new entry and it has no po to balance the new entry or that the original was in one period and the move put it into a different period.
I can take a stab at this if you would like me to. When paying a vendor, generally you write the check through the pay bill function and apply it to unpaid bills for the given vendor. The expense account you included on the invoice is the one the payment should be applied to. If you need to change the account, it would be changed on the invoice.
Alternatively, but less ideally, you can make vendor payments without invoices and select the account to apply the payment to from within the payment screen.
In either case, changing from one expense account to another should not affect your income. Check that both accounts you mentioned are set up as expense accounts. If one you changed to is set up as an asset, liability or equity account, your income will be higher using that account because it is not reducing your income.
If my suggestion above does not resolve your issue, it would be helpful to attach your chart of accounts and the account detail for the accounts you mentioned.