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Robert M.
Robert M., Consultant
Category: Financial Software
Satisfied Customers: 8999
Experience:  30 yrs. of computer experience in financial and marketing departments.
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I cant open my pos. help

Customer Question

i cant open my pos. help
Submitted: 1 year ago.
Category: Financial Software
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. What are you referring to as pos? What happens when you try to open it?
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Customer: replied 1 year ago.
intuit point of sale. it comes up opem company and this never happened before
Expert:  Freddy M. replied 1 year ago.
Please give me the exact and entire message that comes up.
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Customer: replied 1 year ago.
i click on my icon i call me
Expert:  Freddy M. replied 1 year ago.
I can not and will not call you, the site should not have offered it at all. I may need to send you pictures, links, or videos none of that can be done over the phone. Please give me the exact and entire message that comes up.
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Customer: replied 1 year ago.
you cant h elp me then ???you cant call me
Expert:  Freddy M. replied 1 year ago.
I can help you but am still waiting for you to give me the error. I am not going to call you because that would not help, if anything it would make it harder to help you. Since you want to wait for a phone call which I refuse to do I will opt out and open this to all experts. Please note that a phone call is going to take a lot longer for the reasons I just told you.
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Customer: replied 1 year ago.
it says start campground
Customer: replied 1 year ago.
i am trying really
Customer: replied 1 year ago.
if you cant help me i understand. not a difficult person
Expert:  Robert M. replied 1 year ago.

is this on a windows computer and did it work recently ?

you can try doing a system restore to when it was working. If that does not work we can trouble shoot. I can even log into your computer remotely to fix it for you. But the restore is very easy to do and works pretty often if the problem just started.

System restore instructions - windows 7 or 8 8.1

hold the windows logo key down and hit R
type rstrui.exe in the run box that comes up and hit enter

select restore to an earlier date.

Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"
click that if the suggested ones are not BEFORE THE PROBLEM STARTED

choose a date that is BEFORE you experienced the problem

hit ok / restore

the computer will start to shut down

a restoring settngs box will appear with a status bar

when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.

It is not perfect. But it fixes a lot of things.

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