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Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 30281
Experience:  IT professional, resolving issues with financial programs.
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Hi, I was sent info on restoring my IE and printing email pages.

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Hi, I was sent info on restoring my IE and printing email pages. I did this and everything was fine but now everything is printing blank pages again. I just fixed this problem 2 days ago
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then restart.

Does it then print correctly again?

Please let me know.

Thank you
Richard and 3 other Financial Software Specialists are ready to help you
Customer: replied 2 years ago.

Hi Richme, these are the same instructions that you sent me 3 days ago. I took your advice & reset IE. Everything was fine and then 2days later my email pages started to print blank again. I corrected some of it with "compatibility view" but I fear this will happen again. I don't want to reset my IE every few days. I run 8.1 & Norton. Could any one of these programs be causing interference?

IT may be.

Can you do the following

Click Start, type in MSCONFIG and press enter.

Click on the Startup Tab and click Disable All.

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Click ok, restart and reset IE again

Then restart and tell me how long this lasts please.

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