Financial Software Questions? Ask IT Support for Answers ASAP
Hi, I'm Robert and I'll be helping you with your financial software question.
It might be something with the T Rowe system that those accounts are not set up for quicken correctly. Its even possible that there is just a glitch in the internet or with quickens servers that is stopping the request from getting to them.
I would honestly just wait a day and then contact T rowe and see if they know of any reason that account would not work with quicken. If it is a quicken problem I can help you with it. But if they have something set wrong I cant do anything to help you and it sounds like it might be them. So I would check with them first and let them at least tell you "no, it should be fine others are able to do it"
Yes, I will try that. I tried calling Price's technical line but they are closed. It seems strange since the other accounts set up with no issues. I will let you know what I find out.
I spoke with T Rowe Price. Just so you and other knows, the 529 Plans cannot be downloaded to Quicken, as T Rowe Price only manages the plans but they are not their plans.
Also, in case someone ever asks, SIT Mutual Funds cannot be downloaded to Quicken either.
Sorry about that. But I guess there is nothing I can do about that. It was a decision made by the financial institution not to support quicken.
You might be able to go to the website and download a quicken web connect file that you can then import into quicken. Some websites have the facility for that even when they wont support the direct connect from within the quicken program.
I am sorry that I could not help you further but I believe that was the first thing I suggested was the company did not support it.
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