Financial Software Questions? Ask IT Support for Answers ASAP
I send very few statements to my customers as most are COD.
I have a statement dated 31/07/2013 that shows the company name and address at the top. Ones that are printed today do not have that on top.
There was a problem with the company logo missing from the invoice form but was re-imported and is now present.
If it will help I can send you the 2 statements showing the difference.
I am using windows 7
During the repair a message appears 'Error 1334 the file 'employeeorganizer.qcf cannot be installed.
Insert the QB CD and retry.
After which: message- rolling back action:
After clicking OK, 'the installation was interrupted before QB could be installed. click finish(only option) to exit the installation wizard.
No, it is exactly the same.
Please advise the correct way to provide seamless communication with you.
OK Richard, that has worked. Thanks.
I've just spent about 2 hours re-importing the company logo.
The only thing that is not quite right is that the invoices do not default to
'product invoices' they default to 'service invoices'. How do I fix this?
I select a form (invoice) from the drop down template list.
There is no form to fill out, it just creates a tick in front of the chosen form (product invoice). When the close and save is selected and the new invoice is brought up, it reverts back to 'service invoice' and not the selected ' product invoice.'
Not defaulting to the correct invoice profile has more nuisance value than anything else. I will probably just live with it and have to remember to select the 'product invoice' before proceeding.
You've solved the main issue and thanks for that.